I posted the article about Verizon being one of the top 5 worst companies to work for not because I wanted to bash Verizon, but because they are a wireless company and that is what I blog about (being wireless). You can also read Kelly’s comment about my post at that link.
“I have worked for the company for 12 years and worked in the industry for 18 years” and “Unless you sign your own paycheck, you have no right to talk about how a company is run!” “again unless you sign your own paycheck what right do you have to complain!”
First of all I challenge the thought of you can not challenge or express your views to your employer. I believe that anyone that thinks they know everything is ignorant and knows less for the fact they aren’t willing to learn. If a company, any company, will not listen to its employee’s or it’s customer’s they have a serious issue. I decided to post some information for Kelly that is on Verizon Wireless’ Wikipedia page.
“Verizon deactivates the built-in GPS capabilities of many current phones and PDAs. For example, its recently introduced Blackberry 8830 and 8130 both have full GPS capabilities and the Blackberry Maps application which uses the GPS capability for tracking and navigation. Verizon has disabled the GPS to all other mapping applications other than its own VZ Navigator, which is billed at $2.99 a day or $9.99 a month. On November 30, 2007 Verizon Wireless was named in a class action lawsuit alleging that the wireless giant wrongfully and unfairly deceived purchasers of BlackBerry model 8830 smartphones by advertising that the devices were “GPS Enabled.” Upon purchase, the suit alleges that Verizon intentionally disabled the devices’ free, built-in global positioning systems (GPS) then offered a proprietary Verizon fee-for-service GPS.”
“Verizon Wireless charges customers peak minutes if a user dials his/her voicemail during peak hours. A customer may have mobile to mobile but will still be charged peak minutes for dialing his/her voicemail. Many customers are used to having free minutes when checking voicemail and are unaware that Verizon Wireless is deducting peak minutes. ”
“Verizon Wireless has implemented a standard user interface across all handsets. Somewhat reminiscent of LG’sinterface, this standard reduces support training costs. However, it has also anecdotally alienated some customers who prefer other phone manufacturer-specific interfaces.”
“Verizon Wireless has come under fire by “power users” of its EV-DOwireless data network (called BroadbandAccess), for using language in its terms of service which heavily restricts what activities an EV-DO user can conduct even though the service is advertised as offering “Unlimited” data usage. The service is in fact limited to 5GB of data transfer per month.”
Also to note, Verizon Wireless’ Wikipedia Page is the only one of the 4 major carriers to feature wireless issues under a “controversy” section. ATT Mobility has a “controversy” section but it only list a post of their NASCAR sponsorship.
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