If you’re someone who runs a business that requires you to be in constant personal contact, then check out IfByPhone. This latest app for the Blackberry, is an interesting take on customer service, and customer contact.
The basic premise of the app is it enables you to deliver instant voice broadcasts & launch outbound conference calls from your BlackBerry. Therefore, staying in contact with customers, or anyone is made easier.
Here’s a video showing off much of what IfByPhone is capable of, and below that is the official press release…
The Ifbyphone application utilizes BlackBerry users’ existing contacts lists, allowing users to create groups of contacts for conference calls or voice-broadcast messages.
Ifbyphone will provide the first 100 minutes of use per month free to users of the application.
Ifbyphone intends to make its BlackBerry application available at RIM’s App World when it opens this spring.
To use the new application’s conference calling function, a BlackBerry user creates a list of participants from among his or her stored contacts and can then initiate an impromptu conference call immediately or schedule a future call, all with one click.
Similarly, to use the voice broadcasting function, the user creates a list of recipients and records a voice message for immediate or future delivery.
The voice broadcasting function would be ideal for a busy sales manager traveling to a client meeting who wants to give instructions to all members of a team of sales reps.
The BlackBerry application is another example of the flexibility of Ifbyphone’s powerful application programming interface (API), which enables developers to create highly innovative applications and integrate telephony into business processes.
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